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Thursday, October 18, 2007

Outsource Virtual Assistants - Your Online Helping Hand by Erwin Renan Daclan

Before the advent of outsource virtual assistants, businessmen, individuals who own small companies and other solo professionals usually place themselves in a dilemma. They offer their services and show their products as well as doing related tasks like performing customer service, marketing and day to day schedules. Although the latter is equally important in maintaining the business, it does not help directly and more significantly some clients are not being serviced because their focus is somewhere else.

Small office/Home Office business (SOHOs) usually are the ones who suffer from this. Large firms are more equipped in addressing these problems. A SOHO's requirements are always changing, but most are usually best if their assignments are limited in scope and duration. Many of these SOHO's may not have the resources to obtain an on-site employee or the equipment or space that they need even if he is on a part-time basis.

But now, new advances in technology has brought forth a new type of workforce. It is known as Virtual Assistance. It has greatly helped these SOHO's in improving their businesses.

These VPAs, as Virtual Personal Assistants are called, are professionals who provide client support and administrative services through outsourcing. These are done mostly through the newer Internet technologies like voice chat and video conferencing and also through traditional phone, fax and email methods. Since it is done remotely, the location is therefore irrelevant. An outsource virtual assistant can help his/her client regardless of where he is located.

A VPAs can perform tasks like event and travel planning, contacting customers, management of databases and provide help by doing online research. Some may even do transcription and customer support.

VPAs can cover a wide range of services. Some can even perform specific ones. There are VPAs that can do website design and search engine optimization (SEO). The specific skills that these VPAs provide is a great help to their selected clients.

Other VPAs who are limited in their time and abilities are most of the time partnered with related companies that will provide added services. These help their customers greatly by providing them with a one stop shop wherein most of the services are there. It also improves customer service.

VPA services for a full time agent starts at just $725 a month. It seems costly but they being independent contractors, the expenses that they incur like regular employees are not the problem of the customer. These VPAs are skilled professionals who have their own offices that are fully equipped. They are ready to work at a moment's notice. They get paid only for their time worked. And lastly they enable their clients to focus their energies on what's important; which is to do activities that generate income.

Having someone to do administrative tasks for you is one of the benefits of aquiring a VPA. These great remote online helpers strive for collaboration and are goal-oriented in their business organization.

Rest assured, an entrepreneurial outsource virtual assistant thinks nothing but success for his client's company. He is always seeking the big picture and dedicated in achieving impressive results.


About the Author

Erwin Daclan is a Davao-based Virtual Personal Assistant aka Outsource Virtual Assistant at Agents of Value.
I can do Secretarial Tasks. I perform tasks such as word processing, database management, research tasks, I also do Outsource Audio Transcription and PC Tech Support[PC Troubleshooting].

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